Our project managers are dedicated professionals who provide a seamless interface between you and your customized localization team. They work hard to expedite workflow, to ensure consistency, and to facilitate the timely completion of your projects, all with your satisfaction as their number one priority.
All our project managers have a thorough knowledge of the translation and localization process, and many are former translators and editors themselves.
Focused on Feedback
Idem’s project managers periodically follow up with our clients to determine their level of satisfaction with the services rendered.
After project completion, our project managers may also request a wrap-up meeting to review the project and discuss methods of further improving the process for upcoming projects.
All feedback is incorporated into our ISO-certified quality management system and helps us provide our clients with the level of service they have come to expect from Idem.
Expertise and experience
Our rigorous screening process ensures we hire only project managers who meet our exacting standards, which demand:
At least three years of experience working in the translation and localization industry
A comprehensive understanding of the translation process
A strong technical background
Excellent written and verbal communication skills
Proven attention to detail
University degree in translation, or a related field